Contact

Talk to the team.

WhatsApp is the fastest way to reach us. For anything you want in writing — a question, feedback or a complaint — the form on this page lands in the same inbox the team answers from.

Replies Mon–Sat, 10 AM–7 PM IST. Outside these hours we reply within 24 hours.

Send us a message

Tell us who you are and what it is about. The team reads every message during support hours.

Ten digits; we call or WhatsApp you on this number.

From your confirmation email or the app, if you have one.

What happened, what you need, and anything that helps us act on it.

Replies Mon–Sat, 10 AM–7 PM IST. Outside these hours we reply within 24 hours.

Ways to reach us

Pick whichever suits you.

Support hours are Mon–Sat, 10 AM–7 PM IST. Outside them we reply within 24 hours.

Registered office
C/o Kanchan Bhatiya, 2-A/3 SF, Front Side, Asif Ali Road, Darya Ganj, New Delhi, Central Delhi 110002, Delhi, India
Support hours
Mon–Sat, 10 AM–7 PM IST

Our registered office is not a walk-in centre for hiring. Helpers are matched and interviewed in your own locality, so please reach us on WhatsApp or by phone rather than travelling to the office.

If something is not resolved

Three levels, each its own mailbox.

Start with customer support. If the answer does not resolve it, write to the next level and quote your reference.

Level 1 – Customer Support
info@mybuddymaid.in
Level 2 – Escalation Desk
escalation@mybuddymaid.in
Level 3 – Final Escalation / Governance
governance@mybuddymaid.in

Ready to book instead?

Tell us the service, the hours and your locality, and we shortlist helpers who already travel to your area.

Replies Mon–Sat, 10 AM–7 PM IST. Outside these hours we reply within 24 hours.