1. Information We Collect
We collect information you provide directly: name, phone number, email, address, and service preferences when you create an account or book a service.
2. How We Use Your Information
Your information is used to: match you with verified professionals, process bookings and payments, communicate service updates, and improve our platform.
3. Information Sharing
We share your information only with: the assigned home help professional (contact details for coordination), payment processors (Razorpay), and as required by law.
4. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information.
5. Cookies
We use essential cookies for authentication and analytics cookies (Google Analytics, Umami) to improve our services. You can disable analytics cookies in your browser settings.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at info@mybuddymaid.in.
7. Contact
For privacy-related questions, email us at info@mybuddymaid.in or call +91 9355114869.